Refund Policy

Last updated: June 2, 2026

1. Overview

At Appcraft LLC, we strive to ensure customer satisfaction with our products and services. This Refund Policy outlines the terms and conditions under which refunds may be issued for our subscription-based mobile applications.

2. 30-Day Money-Back Guarantee

We stand behind our apps with a 30-day money-back guarantee on all paid subscriptions, whether billed weekly or monthly:

  • Request a refund within 30 days of your initial subscription purchase and we'll issue a full refund — no questions asked.
  • This applies to both our Weekly and Monthly plans.
  • After 30 days, you can cancel at any time to stop future charges; refund requests for past charges are reviewed on a case-by-case basis.

3. Eligibility for Refunds

You may be eligible for a refund if:

  • You were charged incorrectly or duplicated charges occurred
  • The service was not delivered as described
  • Technical issues prevented you from using the service, and our support team was unable to resolve them
  • You canceled within the eligible refund period as described above

4. Non-Refundable Situations

Refunds will generally not be issued for:

  • Change of mind after the eligible refund period has passed
  • Failure to cancel before the renewal date (you may cancel to prevent future charges)
  • Violation of our Terms of Service resulting in account suspension or termination
  • Services that have been substantially used during the billing period

5. How to Request a Refund

To request a refund, please follow these steps:

  1. Email us at support@appcraft.llc with the subject line "Refund Request"
  2. Include your account email address and the reason for your refund request
  3. Provide your payment receipt or transaction ID if available

We will acknowledge your request within 2 business days and aim to process all refund requests within 5-7 business days.

6. Refund Processing

Once a refund is approved:

  • Refunds will be credited to the original payment method used for the purchase
  • Credit card refunds may take 5-10 business days to appear on your statement, depending on your bank
  • You will receive an email confirmation once the refund has been processed

7. Cancellation vs. Refund

Please note that canceling your subscription is different from requesting a refund:

  • Cancellation: Stops future billing but allows you to continue using the service until the end of your current billing period
  • Refund: Returns payment and may result in immediate termination of service access

You can cancel your subscription at any time through your account settings or by contacting us.

8. App Store Purchases

If you purchased your subscription through the Apple App Store or Google Play Store, the refund process is handled by the respective platform. Please contact:

9. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Refund Policy or need assistance with a refund, please contact us: